Company



Capacity defines quality in terms of the results achievable when people collaborate. We are the last people to touch our clients' products before their customers see it. While Capacity's work is transparent to our clients' customers, we see our role as extremely critical to our clients’ success.

We know from our own experience how hard it is to forge lasting relationships, and it is our goal to give our clients and their customer the best possible experience with our services.

Additionally we regularly train, re-train and review our employees, from pickers, to packers to shippers and all management and administrative staff, including customer service team members.

We solicit feedback from clients both anecdotally and through web-based client satisfaction surveys. We modify our online client tools through similar web-based surveys to add functionality as clients require it. We encourage our clients to challenge us - it is in large part what keeps our passion for our work alive and growing. Quality originates in our people, our culture and our technology. With that, Capacity seeks to provide a quality fulfillment service to our clients and their customers.